Our 4 Pillars


Listen First

Every client is unique and so is our approach. The first and most important step is we listen, we try our best to understand your particular situation, and we work with you to shape a solution. We will never come at you with a one-size-fits-all approach. We will check in every step of the way to seek your feedback and continue to iterate on our process to make sure it’s working for you.

Equity-Centered

Equity is infused in every aspect of the work we do. We stay conscious of the barriers that disproportionately affect marginalized communities and seek to design equitable solutions. We acknowledge that systemic racism & bias exist, and we design systems & processes that counteract that bias in order to have more fair outcomes. This is not a stand-alone goal, but a precursor and necessary component to achieving any impact at scale. 

Pragmatic

We don’t like jargon. The theoretically best solutions won’t work if they’re not grounded on real conditions that exist now. We take a realistic approach understanding that limitations exist and we have to work within them, while maximizing the opportunities that are present for lasting gain.

Focused on Impact

At the end of the day, we are doing this work in order to make a positive change in the world. If we are not succeeding in making a difference, we are doing it wrong. Impact-focused means everything we do is in service of your mission and the change you want to see in your community or the world. We always keep that end goal in mind.